RETURNS, EXCHANGES & REFUNDS

At 7-10, we understand that even the most carefully chosen sneakers might need a second thought. That is why we have crafted a return policy as flexible as your moves on the dance floor.

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7-10 Return & Exchange Policy: Key Points

 

• Flexible Returns: 07 Days - No Questions Asked Exchange or Return Policy (except BOGO Sale items).

• Eligibility: Items must be unworn, unwashed, and in original packaging with tags attached.

• One Free Exchange/Return: Each customer is entitled to one free return or exchange, with subsequent returns or exchanges available for a shipping fee of only INR 199.

• Refunds: Refunds processed within 5-7 working days to the original payment mode if the return passes quality check.

• Defective Products: Report within 48 hours for a free replacement or refund if confirmed as a manufacturing defect & don't forget to share pictures.

• Cancellations: Full refund if canceled before shipping; INR 200 deducted if canceled after shipping.

• Credit Note Refunds: Store Credit valid for a year; automatically applied at checkout when logged in.

• Contact: For issues, email at info@7-10.in or WhatsApp +918999070650.